Boma says hello and Marta smiles. Using the communication model, what is the feedback?

Boma says hello and Marta smiles. Using the communication model, what is the feedback?

• A. The initial email
• B. Marta's smile
• C. Boma's greeting
• D. The nurse's note

Answer: (B)

Feedback is the receiver’s response that closes the communication loop, showing how the message was received and interpreted. In this scenario, Boma’s greeting is the message he sends, and Marta’s smile is her reaction to that greeting. That nonverbal cue communicates acknowledgment and engagement, which is exactly how the receiver provides feedback in the model. The greeting itself is the content of the message, and the nurse’s note or any other option would not represent the recipient’s response to this exchange. So Marta’s smile best represents the feedback.

Feedback is the receiver’s response that closes the communication loop, showing how the message was received and interpreted. In this scenario, Boma’s greeting is the message he sends, and Marta’s smile is her reaction to that greeting. That nonverbal cue communicates acknowledgment and engagement, which is exactly how the receiver provides feedback in the model. The greeting itself is the content of the message, and the nurse’s note or any other option would not represent the recipient’s response to this exchange. So Marta’s smile best represents the feedback.